mpo50 Terms & Conditions

1 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "mpo50" refers to the mpo50 online gambling platform, operated under international gaming licence, accessible at https://mpo50.bet and all associated subdomains, mirror domains, and mobile applications.
• "Platform" means the mpo50 website, mobile site, Progressive Web App, and any other digital interface through which mpo50 services are delivered.
• "Member" or "You" means any individual who has registered a valid account on the mpo50 Platform and has been approved for membership.
• "Account" means the personal account created by a Member upon successful registration, through which all deposits, withdrawals, wagering activity, and platform interactions are conducted.
• "Services" means all gambling, betting, gaming, financial transaction, and ancillary services made available through the mpo50 Platform, including sports betting, live casino, slots, crash games, virtual sports, and togel (Indonesia's traditional numbers lottery) products.
• "Balance" means the total of real-money funds held in a Member's Account at any given time, excluding bonus funds unless otherwise stated.
• "Bonus Funds" means promotional credits, free spins, or equivalent non-cashable value awarded by mpo50 subject to wagering requirements and the conditions set out in Section 7.
• "IDR" or "Rupiah" means Indonesian Rupiah, the sole currency in which all mpo50 Account balances, transactions, and wagers are denominated.
• "KYC" means Know Your Customer — the identity and document verification process mpo50 may require Members to complete before processing withdrawals or as part of ongoing compliance obligations.
• "Wagering Requirement" means the minimum aggregate bet amount a Member must place using bonus funds before those funds, or any winnings derived from them, become eligible for withdrawal.

2 Eligibility

Access to and use of the mpo50 Platform is strictly limited to individuals who satisfy all of the following criteria at the time of registration and throughout the duration of their membership:

1. You must be at least 21 years of age. mpo50 operates a strict 21+ policy without exception. If you are under 21 years of age you must not register an Account, deposit funds, or participate in any mpo50 Service.
2. You must be a resident of Indonesia. mpo50 services are designed, localised, and made available for the Indonesian market. If you are accessing the Platform from a jurisdiction in which online gambling is explicitly prohibited under applicable law, you do so at your own legal risk and mpo50 assumes no liability in that regard.
3. You must not be an employee, contractor, director, or officer of mpo50 or any of its affiliated entities, nor an immediate family member of any such person.
4. You must not be subject to self-exclusion through mpo50 or any recognised gambling self-exclusion scheme. Attempting to open a new account while under an active self-exclusion is a serious violation of these Terms.
5. You must have full legal capacity to enter into a binding contract under the laws applicable to you. If you are acting under a guardianship order or similar legal restriction, you are not eligible to register.

3 Account Registration

To access mpo50 Services, you must complete the registration process in full and provide accurate, current, and complete information as requested. The following conditions apply:

3.1 One Account Per Member

Each individual may hold only one active Account at any time. Operating multiple accounts — whether under the same identity or different identities — is strictly prohibited. mpo50 employs device-fingerprinting, IP analysis, and payment-method matching to identify duplicate accounts. Where duplicate accounts are detected, all accounts may be permanently closed, and any balance or winnings across those accounts may be forfeited without prior notice.

3.2 Accuracy of Information

You must provide your legal full name, valid Indonesian national identity card number (NIK), date of birth, current residential address, and a valid contact email address and mobile phone number. Information that is found to be false, misleading, or inconsistent with KYC documents provided at a later stage may result in immediate Account suspension and forfeiture of balances.

3.3 Account Verification (KYC)

mpo50 may require you to complete identity verification before processing any withdrawal request or at any point during the operation of your Account. Acceptable documents include a valid Indonesian National Identity Card (KTP), a current Indonesian passport, and a recent utility bill or bank statement confirming your registered address. Failure to complete KYC within the timeframe requested by mpo50 will result in withdrawal processing being suspended until documentation is provided.

3.4 Account Approval

Registration constitutes an application for membership. mpo50 reserves the right to decline any registration application at its sole discretion, including without providing a reason, and to close any Account at any time where mpo50 reasonably believes the Terms have been or are likely to be breached.

4 Account Security

You are solely responsible for maintaining the confidentiality of your mpo50 login credentials, including your username and password. The following obligations and conditions apply:

• You must not share your login credentials with any other person. mpo50 will not be liable for any losses arising from unauthorised account access resulting from your failure to keep your credentials secure.
• You must notify mpo50 immediately via the support contact channel if you suspect that your Account has been accessed without your authorisation.
• mpo50 strongly recommends that Members enable two-factor authentication (2FA) where available and use a strong, unique password not used on any other platform.
• mpo50 will never ask for your password via email, live chat, or any other communication channel. Any communication purporting to be from mpo50 and requesting your password should be treated as fraudulent and reported to the support team immediately.
• All activity conducted through your Account — including wagers placed, deposits made, and withdrawals requested — is deemed to have been conducted by you unless you have reported suspected unauthorised access prior to the relevant activity occurring.

5 Deposits

mpo50 accepts deposits exclusively in Indonesian Rupiah (IDR) via the payment methods listed below. All deposits are credited to your Account in IDR at the value received, with no exchange-rate markup or hidden conversion fees.

5.1 Accepted Payment Methods

mpo50 currently accepts deposits via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata (via virtual account transfer); and e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. Available methods may vary and are subject to update; the current list is always displayed on the deposit page within your Account.

5.2 Minimum Deposit & Processing Time

The minimum deposit amount is Rp 10.000. E-wallet deposits (OVO, DANA, GoPay, ShopeePay, LinkAja) typically reflect in your Account balance within 30 seconds of successful payment confirmation. Bank transfer deposits via virtual account are typically credited within 5 minutes of confirmed bank receipt. mpo50 is not liable for delays caused by the Member's bank or e-wallet provider.

5.3 Deposit Source

You may only deposit funds from a payment account that is registered in your own legal name. Third-party deposits — where the source account is held in another person's name — are not permitted and will trigger a KYC review. Funds originating from payment sources that cannot be verified as belonging to the Account holder may be frozen pending investigation.

6 Withdrawals

Withdrawal requests from your mpo50 Account are subject to the following conditions:

6.1 Verification Requirement

mpo50 may require full KYC completion before processing any withdrawal. Where KYC has not been completed, withdrawal requests will be queued and processed only after satisfactory documentation has been received and reviewed.

6.2 Minimum Withdrawal & Processing Times

The minimum withdrawal amount is Rp 50.000. Verified withdrawals to local Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) are ordinarily processed within 15 minutes to 3 hours of request approval during standard operating hours (07:00–23:00 WIB). Withdrawal requests submitted outside these hours or during Indonesian public holidays may experience extended processing times. E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja) are typically processed within 15 minutes.

6.3 Withdrawal to Own Account Only

Withdrawals must be directed exclusively to a bank account or e-wallet registered in the Member's own legal name, matching the identity information held on the mpo50 Account. mpo50 reserves the right to reject any withdrawal request where the destination account cannot be verified as belonging to the Member.

6.4 Pending Wagering Requirements

Where a Member has an active bonus with an outstanding wagering requirement, withdrawal of the relevant Bonus Funds or associated winnings is not permitted until the wagering requirement has been fulfilled in full, in accordance with Section 7.

7 Bonuses & Promotions

mpo50 offers a range of bonuses and promotional offers to eligible Members. All bonuses are subject to the following general conditions, as well as any specific terms displayed at the point of opt-in:

• Bonuses are available to Members who have completed registration and, where specified, made a qualifying deposit of the stated minimum amount.
• Each bonus carries a specific wagering requirement (also expressed as a rollover multiple) which must be met in full before any withdrawal of bonus funds or bonus-derived winnings is permitted. The applicable wagering requirement is stated clearly on the promotion page and in the opt-in confirmation.
• Minimum odds restrictions apply to sports betting bonuses. Bets placed on events with odds below the stated minimum will not contribute to wagering requirement completion.
• All bonuses carry an expiry period, typically 7 to 30 days from the date of crediting. Bonus funds and associated winnings that have not been wagered the required number of times before expiry will be forfeited automatically.
• mpo50 reserves the right to withdraw, amend, or cancel any promotion at any time. Where a promotion is withdrawn after a Member has already opted in and met qualifying conditions, their accrued bonus entitlement at the time of withdrawal will be honoured.
• Members who are found to have abused the bonus system — including but not limited to multi-accounting, coordinated wagering patterns designed to extract value without genuine play risk, or exploitation of system errors — will have their bonuses forfeited and their Accounts reviewed for suspension.

8 Game Rules & Fair Play

All games available on the mpo50 Platform — including live dealer tables, slots, crash games, virtual sports, and togel products — are operated in accordance with the rules published by the respective game studio or provider and the overarching fair-play standards maintained by mpo50. The following conditions apply:

• Game outcomes are determined by certified random number generators (RNGs) or, in the case of live dealer games operated by Evolution Gaming and equivalent providers, by physical dealing and dealing machines subject to studio-level audit and regulation.
• In the event of a technical malfunction, disconnection, or system error that interrupts a game round, mpo50's logged server data will be the definitive record of the game state. mpo50 will take reasonable steps to resolve such events fairly, which may include voiding the affected round and returning the wager to the Member's Balance.
• mpo50 reserves the right to void any bet or wager that was placed using funds obtained through fraudulent means, that benefited from a technical error in pricing or odds, or that was placed in contravention of these Terms.
• Sportsbook odds are subject to change up to the moment of bet placement. Once a bet has been accepted and confirmed, the odds at that moment are binding for that wager.
• For live sports events, bets accepted after the conclusion of the relevant event — due to latency or data-feed error — will be voided and the stake returned.

9 Responsible Gaming

mpo50 is committed to promoting responsible gambling and takes its duty of care to Members seriously. The following tools and policies form part of these Terms:

• Deposit Limits: Members may set daily, weekly, or monthly deposit caps from the Account dashboard at any time. Reductions take effect immediately; increases are subject to a 48-hour cooling-off period before activation.
• Session Time Reminders: Members may configure time-based alerts to receive a notification after a defined duration of continuous play.
• Cooling-Off Period: Members may impose a temporary restriction on their Account for a period of 24 hours, 7 days, or 30 days. During a cooling-off period, no deposits or wagers may be placed. This feature activates immediately upon request and cannot be reversed before the period expires.
• Self-Exclusion: Members may apply for a full self-exclusion from all mpo50 Services for a defined period or on a permanent basis. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period. Members who self-exclude must not attempt to re-register or circumvent the exclusion.

If you feel that gambling is negatively affecting your wellbeing or the wellbeing of those around you, we encourage you to use these tools and to contact the mpo50 support team. Additional guidance is available on the Responsible Gaming page.

10 Prohibited Conduct

The following actions are expressly prohibited on the mpo50 Platform and constitute grounds for immediate Account suspension, permanent closure, and forfeiture of balances:

• Registering more than one Account or assisting any other person in circumventing the one-account-per-person rule.
• Providing false, incomplete, or misleading registration or KYC information.
• Using the Platform while under a self-exclusion or cooling-off restriction.
• Depositing funds derived from criminal activity or using the Platform for money laundering, fraud, or any other illegal purpose.
• Using automated software, bots, scripts, AI-assisted tools, or any other artificial means to gain an unfair advantage in game play or bonus collection.
• Exploiting software bugs, errors in pricing or odds, or system vulnerabilities. Any winnings derived from a confirmed exploit will be voided.
• Colluding with other Members or with third parties to manipulate game outcomes, including chip-dumping in poker-format games or match-fixing in sports betting.
• Engaging in abusive, threatening, or harassing conduct toward mpo50 staff or other Members via any communication channel.
• Accessing the Platform in a manner that undermines its technical integrity, including but not limited to denial-of-service attempts, SQL injection, or credential stuffing attacks.

11 Intellectual Property

All content on the mpo50 Platform — including but not limited to the mpo50 brand name and logo, website design, graphics, text, game interfaces, promotional materials, and software — is the exclusive intellectual property of mpo50 or its licensed content partners (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, and Nolimit City) and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes only. Any reproduction, redistribution, scraping, framing, or commercial exploitation of mpo50 content without prior written consent from mpo50 is strictly prohibited and may result in legal action.

12 Limitation of Liability

To the maximum extent permitted by applicable law, mpo50's aggregate liability to any Member in connection with their use of the Platform — whether arising in contract, tort (including negligence), statute, or otherwise — shall not exceed the total net deposits made by that Member in the 30-day period immediately preceding the event giving rise to the claim.

mpo50 is not liable for:

• Any loss of profits, winnings, data, business, or opportunity, whether direct or indirect, arising from the use or inability to use the Platform.
• Interruptions to Service caused by scheduled or emergency maintenance, third-party provider outages, internet connectivity failures, or force majeure events.
• Losses resulting from a Member's failure to maintain the security of their login credentials.
• Errors in third-party game software that have not been reproduced or confirmed by the relevant game studio's audit logs.
• Any tax liability arising from winnings, which remains the Member's sole responsibility under applicable Indonesian tax law.

Nothing in these Terms excludes mpo50's liability for fraud, wilful misconduct, or any liability that cannot be excluded under mandatory applicable law.

13 Governing Law

These Terms & Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which mpo50 holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through mpo50's internal complaint resolution process shall be referred to binding arbitration under the rules of a recognised international arbitration body, with proceedings conducted in English.

mpo50 operates as an internationally licensed and regulated platform. Members in Indonesia acknowledge that online gambling regulation in Indonesia is subject to legal restrictions and that they access the mpo50 Platform of their own accord and with knowledge of their local regulatory environment.

14 Amendments

mpo50 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — affecting Member rights in relation to deposits, withdrawals, bonuses, or Account closure — mpo50 will provide notice to existing Members via the in-platform notification system at least 7 days prior to the amended Terms taking effect, except where a shorter notice period is required by applicable law or urgent operational necessity.

Your continued use of the mpo50 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must discontinue use of the Platform and may request withdrawal of your available Balance prior to the effective date of the change.

15 Contact

If you have any questions about these Terms & Conditions, wish to raise a formal complaint, or need to contact the mpo50 compliance team, please reach out through the following channels:

• Live Chat: Available 24/7 via the mpo50 Platform. This is the fastest channel for general account, deposit, and withdrawal queries.
• Email: [email protected] — for formal complaints, KYC submissions, and compliance-related correspondence. Responses are typically provided within 24 hours (WIB business hours).
• Help Centre: Visit the FAQ page for answers to the most common questions about registration, deposits, withdrawals, bonuses, and account management.